On this page
1. Introduction
Welcome to IgniteViral. By using our platform, you agree to the collection and use of your information as described in this Privacy Policy. We operate in accordance with applicable data protection regulations, including the GDPR and Türkiye’s KVKK, and are committed to protecting your privacy.
2. Information we collect
We collect information that you provide directly to us, including:
- Account registration details (name, email, password — stored only as a hash)
- Profile information
- Content you create or upload: posts, media, product catalog entries, stream plans, watchlists and wallet holdings you enter
- Usage data and analytics
- Communication preferences
- Payment information when making purchases
- Information from third-party services you connect to
3. How we use your information
We use the collected information to:
- Provide and improve our services
- Process your transactions
- Authenticate with social media platforms via secure API integrations
- Publish content you schedule to the accounts you connect
- Send service and, where you have agreed, marketing communications
- Analyze platform usage
- Ensure platform security
4. Connected platforms
When you connect Instagram, Facebook, TikTok or Pinterest, we receive access tokens and basic profile information (such as username and avatar) from that platform, limited to the permissions you approve. We use them only to provide features you request, such as publishing and analytics. You can disconnect a platform at any time.
5. Data security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, modification, disclosure or destruction. Read more on our Security page.
6. Third-party services
Our platform integrates with social media platforms and third-party data providers (for example market and trend data sources). Please review their respective privacy policies, as we are not responsible for their practices. See the Cookie Policy for what we store in your browser.
7. Data retention
We keep your data while your account is active. When you delete your account, we delete or anonymize your personal data unless we are legally required to keep it.
8. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Data portability
9. Contact us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact page.